Refunds & Returns Policy

Order cancellation

Orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.


Refunds

Your satisfaction is our #1 priority. If you are unhappy with the product you received, please reach out to team@yourgrannys.com and we will do our best to make things right.