Can I cancel my order?

Orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Can I return my purchase? 

Your satisfaction is our #1 priority. If you are unhappy with the product you received, please reach out to team@yourgrannys.com and we will do our best to make things right. 

How are shipping costs calculated?

Shipping costs are calculated based on shipping method, speed and and product weight. The different shipping options available for your order will appear at the time of checkout. 

Are your products tested?

Yes, all of our products are tested by SC Labs. Test results are available here in additional to on each product page.